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Terms and conditions

Prices
All product prices are inclusive of VAT at the current 20% charge. All invoices detail VAT values and our VAT number: 306371327.

Payment 
We accept most major credit cards, debit cards and Paypal via your personal Paypal account. All credit & debit card transactions are processed by Paypal.

Email enquiries
The vast majority of emails are answered within the hour. The maximum timescale you can expect to wait is 24 working hours.

Security
For your security all orders are downloaded via an SSL. (Secure Socket Layer). This safety protocol is used for coded communication over the internet and has become the industry standard. All ordering information on this site is encoded through an S connection which ensures that your details cannot be accessed by third parties.

Delivery
We deliver our products with 4-5 working days delivery provided by DPD. Also we deliver some items with a longer 10-15 working days delivery which is shown on the shopping cart page.

You will receive full tracking email information via DPD services. In order to keep our prices as low as possible, we do not build delivery costs into the price of products. This allows bigger savings when buying multiple products. Where possible we will endeavor to deliver products free or as low as possible.

To further reduce costs we calculate the delivery charges based upon all the items in your shopping basket. The delivery costs are re-calculated each time you add an item to your basket. Even though some items have a delivery charge this may be reduced or removed completely as other items are added to your basket.

ATTENTION! We are not responsible to the costs of duty when we deliver outside Europe.

Order processing
Any orders placed after 3pm on working days and it is not shown on the shopping cart page that it takes a longer delivery time will be processed the next working day. We can not collect orders during the weekend.